Shipping policy

Shipping Policy

Where we ship: We currently ship within the United States (all 50 states).

Order deadline: Orders placed before 2:00 PM EST on a business day begin processing the same day.

Processing time: 1 to 2 business days (Monday to Friday, excluding US public holidays).

Delivery time: 3 to 7 business days after dispatch, with a tracking code.

Shipping cost: Standard shipping is $4.95. Shipping is free on orders over $80, which includes the 5-bottle pack.

Order process

As soon as you place your order you receive an order confirmation by email. When your parcel is dispatched you receive a second email with your tracking code, so you can follow the package to your door.

Cancellations

You may cancel your order within 12 hours of placing it by emailing info@try-zestia.com with your order number. If the package is already on its way, you can still return it under our 90-Day Money-Back Guarantee.

Delayed orders

Delivery timelines can be affected by carrier delays, weather or holidays. If your order has not arrived within the delivery window, allow 2 additional business days and check the tracking link. If it still has not arrived, contact us quoting your order number and we will sort it out.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours so we can correct it before dispatch. Parcels returned to us because of an incorrect address can be re-shipped for the cost of shipping.

Damaged parcels

If your parcel arrives damaged, take a photo and email it to info@try-zestia.com with your order number within 7 days of delivery. We will send a replacement free of charge.

Questions? Email info@try-zestia.com. We reply within 24 hours on business days.

Commerce Harbor LLC
1120 W University Ave, Suite 200, Flagstaff, AZ 86001, United States