Refund policy
90-Day Money-Back Guarantee
The short version: try Zestia for up to 90 days from delivery. If you are not happier with it, email us with your order number and we refund the full purchase price. You do not need to send anything back. Empty bottles are fine.
1. What the guarantee covers
The guarantee applies to your first order of Zestia Saffron Premium Extract, up to a maximum of five bottles, purchased at try-zestia.com. It covers the product price. Shipping charges, where applicable, are not refunded.
2. How to claim
- Email info@try-zestia.com within 90 days of the delivery date.
- Include your order number and the email address you ordered with.
- We would love to know what did not work for you, but it is not a condition of the refund.
We confirm your refund within two business days. Funds return to your original payment method in 5 to 10 business days, depending on your bank.
3. Damaged or incorrect orders
If your order arrives damaged, or is not what you ordered, email us a photo within 14 days of delivery and we send a replacement at no cost, or refund you, whichever you prefer.
4. Limits
- One guarantee claim per customer and household.
- Orders of more than five bottles are refundable for the first five.
- We may decline claims that show signs of abuse, such as repeated orders refunded under the guarantee.
5. Questions
Write to info@try-zestia.com. A person replies within one business day, Monday to Friday.
Commerce Harbor LLC, 1120 W University Ave, Suite 200, Flagstaff, AZ 86001, United States